first_imgAmadeus and Flight Centre Travel Group (FCTG) yesterday announced that Amadeus will be providing distribution technology for Flight Centre’s business across EMEA (United Kingdom, Ireland, Netherlands, Germany, Finland, Sweden, Denmark, Norway, South Africa, Namibia, and UAE) and Asia (Singapore, Hong Kong, Malaysia, and India), transforming FCTG’s IT and operations through innovative solutions and support expansion in these regions.In Australia and New Zealand, Amadeus will also provide technology solutions for some of Flight Centre’s online travel agency businesses. Amadeus is also a key IT partner to help Flight Centre grow its business in new markets and segments.With the adoption of Amadeus Selling Platform Connect, and a range of integrated mobile and business intelligence capabilities, the group’s travel agents in 17 countries will be able to deliver high quality and personalised services to travellers in these markets. Flight Centre will also be a driver customer in the creation of Amadeus’ new NDC-enabled solution for business and retail travel agencies.The two companies will work together, with Flight Centre providing input into Amadeus’ design and build of an NDC-enabled solution to enable travel sellers worldwide to shop, order and pay for flights and related services, in addition to changing and cancelling bookings, using the NDC standard in Amadeus Selling Platform Connect. Flight Centre will be able to give its customers an even richer choice of fares and the option to book NDC-powered ancillary services within an already familiar working environment.Amadeus has already started to collaborate with several airlines to define a solution that gives travel agents access to travel content using the NDC standard. The objective is to make NDC content easy to access and compare so travel providers and sellers can serve travellers simply, quickly and accurately. Graham Turner, Managing Director of Flight Centre Travel Group said, “Our approach has always been to evolve with industry developments and the needs of our customers in order to aggregate and offer the widest, most relevant content possible. We are committed to ensuring Flight Centre stays ahead of the curve in terms of GDS technology and systems, particularly as new initiatives like NDC emerge. That’s why we are excited to have partnered with Amadeus in our Asia and EMEA businesses. We wanted a leading technology partner, not just a GDS supplier, who could work with us to drive our business forward with tech innovation for the benefit of our customers.”last_img

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